SHIPPING & RETURNS

SHIPPING POLICY

Shipping to Australia 

All millinery is shipped using Australia Post.

Flat rate for Australian orders $15.00 Express Post.

 

Orders will be dispatched once payment has been finalised.

 

Please check you have the correct address, we will not be responsible for the incorrect address given.

 

Local pick up is available, please contact us prior to checkout.

 

We use Australia Post boxes or equivalent for most of our millinery, standard hat boxes are not suitable for postage. 

Shipping International

 

Yes we do ship internationally, contact us through our contact page for a postage quote.

Please note International customers will be responsible for any customs fees.

RETURN & EXCHANGE POLICY

Each piece of millinery is handmade and meticulously inspected upon leaving our studio. Once your millinery is received there will be no refunds or credits issued for change of mind. So please choose carefully. Ask us any questions if unsure of style or colour. Please note if a hat or headpiece is damaged in transit we will not be held responsible. Please contact us within 24 hours of receiving your millinery if an item is faulty.